User account

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
6 + 4 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
9 + 3 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
How do I log into my account?

Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.

How do I change my password?

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save.  After logging in, you may also change your password here.

Whom do I contact for technical support?

Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24-48 business hours.

How soon am I charged for my purchase?

A charge will immediately appear on your bank statement under the name "Sheridan".

The term eBook refers to an electronic version of a printed book. eBooks can be read on a variety of devices in addition to eReader software on devices such as mobile phones and personal computers. eBooks exist in multiple file formats.

eBook formats:

eBooks in ePUB and PDF formats may be downloaded and read on several devices (iPad, Sony Reader or B&N Nook, for example). The Amazon Kindle uses the MobiPocket file format. 

Online eBook: The Online eBook option allows you to access your content anywhere, anytime, and on all of your favorite devices, with no software to download! Our browser-based eReader means that you can access your eBook on any Internet-enabled devices including tablets, smartphones, desktop computers and laptops.

See the Frequently Asked Questions page for additional information.

eReader devices are hardware devices that function primarily to display eBooks. Please see the eReader Hardware Guide in the FAQ section for additional information.

eReader software is a program that allows the consumer to read eBooks on different types of hardware devices, such as personal computers or mobile phones. For more information see our eReader Software Guide in the FAQ section.

PDF eBook: PDF eBooks are essentially electronic versions of the printed volume and thus include page numbering. PDF eBooks have a static layout with set page breaks. Although PDF eBooks do not automatically adjust to fit your screen, you can zoom in on a page or graphic. This format is best viewed on your computer or device with a larger screen. PDF eBooks are readable on your computer, iPad and Android device using Adobe Digital Editions (download for free). Please see our eReader Software Guide in the FAQ section for more information.

ePub eBook: In contrast to PDF eBooks, ePub eBooks will automatically adjust to fit your screen. ePub eBooks do not include page numbers, and the text reflows as the reader increases or decreases the font size. This format is best viewed on your computer or a device with a smaller screen. Like the PDF eBook, ePubs are readable on your computer,  iPad and Adnroid device using Adobe Digital Editions (download for free). Please see our eReader Software Guide in the FAQ section for more information.